policies
SHIPPING
These items do not physically ship to your door. They are electronically sent to the customer via email and/or download. Please be sure to check your inbox and spam/junk folder for your file. Also, check over your email address to ensure that your file is sent to the correct buyer. An incorrect email address can definitely be a reason why a file is not received.
RETURNS
We do not accept returns on any of our products. This is because they are digital products that are immediately received by the customer after purchase via their email and/or instant download. Once the digital file has been received, returning the item without the customer still having it in their possession is impossible. Please double check your cart to make sure you have the item(s) you want BEFORE you purchase them. This is to avoid having to pay for the correct item.
EXCHANGES
We do not accept exchanges on any of our products. This is because they are digital products that are immediately received by the customer after purchase via their email and/or instant download. Once the digital file has been received, exchanging the item for the correct one is basically Match My Party Theme giving the customer another file for free, which is not in the best interest of our company. We say that the customer will be receiving a file for free because the digital file that is not needed will still be in the customer's possession. Please double check your cart to make sure you have the item(s) you want BEFORE you purchase them. This is to avoid having to pay for the correct item.
COPYRIGHT & PRINTING
Please note that we do not own the rights to any item on this site. Therefore, our company cannot provide you with any copyright releases for any printing company that may request one. Our work is strictly artistic design and created to match the themes of parties our customers have that cannot be found in any store. The customer is purchasing the files at their own risk. If the customer purchases the files, does not have their own printer and a printing company refuses to print the files for you, our company does not issue you a refund. The best way to get everything printed for your event is to print it from home or use a friend or family members printer. Due to different computer, monitor, printer and even paper used for printing, the colors may slightly vary from what you view from screen and on printed material. It is the buyer’s responsibilities to test print the files before printing in bulk. I highly recommend you check your ink cartridges and adjust your printer setting to the highest quality before printing. Please note that the digital files are NON-EDITABLE.
DISCLAIMER
All copyrights and trademarks of the character images used belong to their respective owners and are not being sold. Our items are not licensed products and we do not claim ownership over the characters or logos used. Your purchase is for the labor, time and creative effort put into creating the digital party package. This is for personal use only and is not to be shared, sold or distributed, nor is it for commercial use. Sale of our printables does not include any image rights.
These items do not physically ship to your door. They are electronically sent to the customer via email and/or download. Please be sure to check your inbox and spam/junk folder for your file. Also, check over your email address to ensure that your file is sent to the correct buyer. An incorrect email address can definitely be a reason why a file is not received.
RETURNS
We do not accept returns on any of our products. This is because they are digital products that are immediately received by the customer after purchase via their email and/or instant download. Once the digital file has been received, returning the item without the customer still having it in their possession is impossible. Please double check your cart to make sure you have the item(s) you want BEFORE you purchase them. This is to avoid having to pay for the correct item.
EXCHANGES
We do not accept exchanges on any of our products. This is because they are digital products that are immediately received by the customer after purchase via their email and/or instant download. Once the digital file has been received, exchanging the item for the correct one is basically Match My Party Theme giving the customer another file for free, which is not in the best interest of our company. We say that the customer will be receiving a file for free because the digital file that is not needed will still be in the customer's possession. Please double check your cart to make sure you have the item(s) you want BEFORE you purchase them. This is to avoid having to pay for the correct item.
COPYRIGHT & PRINTING
Please note that we do not own the rights to any item on this site. Therefore, our company cannot provide you with any copyright releases for any printing company that may request one. Our work is strictly artistic design and created to match the themes of parties our customers have that cannot be found in any store. The customer is purchasing the files at their own risk. If the customer purchases the files, does not have their own printer and a printing company refuses to print the files for you, our company does not issue you a refund. The best way to get everything printed for your event is to print it from home or use a friend or family members printer. Due to different computer, monitor, printer and even paper used for printing, the colors may slightly vary from what you view from screen and on printed material. It is the buyer’s responsibilities to test print the files before printing in bulk. I highly recommend you check your ink cartridges and adjust your printer setting to the highest quality before printing. Please note that the digital files are NON-EDITABLE.
DISCLAIMER
All copyrights and trademarks of the character images used belong to their respective owners and are not being sold. Our items are not licensed products and we do not claim ownership over the characters or logos used. Your purchase is for the labor, time and creative effort put into creating the digital party package. This is for personal use only and is not to be shared, sold or distributed, nor is it for commercial use. Sale of our printables does not include any image rights.
